NeoPower Black Shield Series
Next-generation all-in-one hot water heat pumps for efficient, reliable and smarter home hot water.
The NeoPower Black Shield Series combines premium matte-black design, advanced inverter efficiency, R290 natural refrigerant, Wi-Fi app control and quiet operation in one all-in-one hot water heat pump system. Available in 270L and 320L capacities, the series is designed for households wanting lower running costs, reliable hot water and a smarter upgrade from traditional electric or gas hot water.
COP up to 5.4
Industry-leading efficiency
DC Full Inverter Technology
Adaptive, quieter performance
Black Shield Series
Premium all-in-one heat pump
COP up to
5.4
Silent mode
42 dBa
Warranty*
7 yrs
Designed for efficiency. Built for Kiwi homes.
Up to
5.4
COP
Up to
80%
Save
Available in
270L · 320L
Capacities
Silent mode
42
dBa
Tank warranty*
7
Year
Natural
R290
Refrigerant
*Actual savings vary depending on household usage, energy tariffs, climate, installation conditions and the system being replaced.
Save up to 80% on hot water energy use.
Compared with traditional electric storage or gas hot water systems, the NeoPower Black Shield's heat pump technology produces far more hot water for every unit of electricity used — meaning lower running costs, every single month.
Up to
80%
Energy reduction*
COP up to
5.4
Heat per kW
Warranty
7
Years on tank*
*Indicative comparison vs. traditional electric storage / continuous gas systems under rated conditions. Actual savings vary by household, tariff, climate and installation.
How the Black Shield Heat Pump Works
Unlike a traditional electric element that creates heat directly, a heat pump captures heat from surrounding air and transfers it into the water tank. This allows the Black Shield to generate more heat energy than the electricity it consumes under suitable operating conditions.
01
Ambient air enters
Outdoor air flows into the heat pump.
02
Heat is extracted
Refrigerant absorbs heat from the air.
03
Compressor boosts
Compressor increases heat energy.
04
Heat transferred
Energy moves into the water tank.
05
Hot water ready
Stored, ready for the household.
Power input
1kW
Electricity
Heat generated
5.4kW
Hot water
Performance varies depending on climate, usage, installation conditions and operating mode. COP of 5.4 is measured at 20°C / 15°C test condition (water heated from 15°C to 55°C) and is a rated-condition figure — not a guaranteed real-world NZ annual COP.
Outdoor-rated. All-in-one.
The Black Shield is an integrated outdoor-rated heat pump and tank in a single, slim matte-black cabinet — designed to sit discreetly against your home and run quietly through the seasons.
Engineered for modern Kiwi homes.
COP up to 5.4
Industry-leading efficiency rating — more hot water for less power.
DC inverter compressor
Variable-speed operation that adapts to real-time demand.
R290 natural refrigerant
Low GWP, climate-friendly and highly efficient.
42 dBa silent mode
Quiet enough to install almost anywhere outside the home.
Wi-Fi app control
Free Android & iOS app — schedule, monitor, optimise from anywhere.
7-year warranty*
Anti-corrosion enamel-coated steel tank — built to last.
Two sizes to suit every Kiwi home.
The Black Shield Series launches with the 270L — available now — and the larger 320L coming soon. Register your interest to be first in line.
270L
Average family homes · 2–4 people
- Best all-rounder for most Kiwi families
- Good balance of storage and efficiency
- Suitable for many 3–4 bedroom NZ homes
320L
Larger households · 4–6 people
- Designed for larger households
- Better for high shower use & multi-bathroom homes
- Extra storage capacity for peak demand
Black Shield series — shared specs
Rated heating capacity
3 kW
Rated COP (20°C / 15°C → 55°C)
Up to 5.4
Refrigerant
R290 (410 g)
Heat exchanger
Microchannel
Air flow
1000 m³/h
Electric heater (backup)
1.6 kW · 7.1 A
Power supply
220–240 V / 50–60 Hz
Ambient temp range
−7°C to 46°C
Max water temperature
75°C
IP rating
IPX4
Max tank pressure
0.85 MPa
Warranty (tank)
7 years*
Note: Specifications, warranty terms, installation requirements and NZ suitability must be confirmed at quote stage and may be subject to supplier approval, compliance documentation and site assessment.
The future of hot water is here
Cutting-edge technology. Premium design. Exceptional efficiency.
Get a free, no-obligation assessment based on your household size, current system and install location.